Privacy Policy

1. Information We Collect

When you use Oshixua Africa, we may collect the following information:

• Contact Information: Name, email address, phone number, and shipping address when you place an order
• Order Information: Products purchased, order history, and payment method preference
• Communication Data: Messages you send us via WhatsApp, email, or contact forms
• Usage Data: How you interact with our website (pages visited, products viewed)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and updates via WhatsApp
• Respond to your inquiries and provide customer support
• Improve our products and services
• Send promotional materials (only with your consent)
• Manage our loyalty rewards program

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping Partners: NamPost for order delivery
• Payment Processors: When you choose electronic payment methods
• Legal Requirements: If required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure storage of customer information
• Limited access to personal data by authorized personnel only
• Regular security reviews and updates

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

6. Cookies

We use essential cookies to remember your cart items and preferences. These are necessary for the website to function properly. We do not use tracking cookies for advertising purposes.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: